We're here to help
Have a question about an order, a product, or anything else? We'd genuinely love to hear from you — and we answer every message.
Email us
We reply to every email, usually within 24 hours (Monday–Friday). Messages sent over the weekend are answered first thing the following business day.
Order questions
Already placed an order? Include your order number in your message and we'll get you an answer as quickly as possible — whether it's a shipping update, a change of address, or a return.
Before you write
You may find a quick answer in our Shipping Policy, Refund Policy, or Payment Policy, linked in the footer of every page. If not, just reach out — a real person will help.
Thank you for shopping with GiftingCove. Your experience matters to us.